H11 Pro Product Care

Assemble and disassemble electric floor head with flexible metal tube

Hold the floor head with left hand, use right hand to insert the metal tube vertically into floor head, align with the conductive needle, press the tube
until a “click” sound is heard.

Attention:Keep the handle and floor head in the same direction, conductive needle shall align with the socket.

When packing, storing or cleaning, if the electric floor head needs to be removed, press the brush release button and pull the metal tube in the direction shown in the picture to take out floor head.

Assemble battery pack with handheld vacuum

Hold battery pack, align with guiding slot on handheld vacuum body, slide in battery pack in the arrow direction in the picture. And then pull the battery pack after installation to make sure it does not get loose.

Attention:when the vacuum cleaner is long idled, please remove the battery, pack the machine and store it in a cool and dry place, avoid direct sunlight or humid environment.

Assemble floor head and metal tube assembly with handheld vacuum

First, assemble floor head and metal tube according to the method of assembling electric floor head with metal tube. Then, as shown by the arrow, align the conductive needle of the metal tube with thecoupler of the handheld vacuum suction nozzle, push metal tube upward until a“click” sound is heard.

The product can be charged in two ways:

1. Charge the battery pack separately: Plug one end of charger to battery pack connector and another end of charger to power socket to charge the battery directly. In this way when under charging the indicator on the side of battery pack is in red and turns green when charging is completed.

2. Charge the battery on machine: lug one end of charger to battery pack connector and another end of charger to power socket to charge the battery when battery pack is assembled in the vacuum cleaner. Machine LED screen will show battery power percentage. When charging is completed it will show 100% as the pictures shows.

Attention:
1. When battery power is below ≤20%, If machine is working in Max mode in this status, it will change to Eco mode automatically. When battery power runs off, machine will turn off.
2. If vacuum cleaner is long idled, charge the battery every three months to avoid battery failure.

Use of handheld vacuum and LED screen contents

Take the vacuum cleaner off the storage holder, press the on/off button to start or stop the vacuum cleaner. Mode button can adjust working mode.

When machine is turned on, it works in Auto mode, press the mode button to switch to the sequence of Turbo- Max - Eco-Auto mode.

Middle of LED screen displays product run time left in current mode. When mode is changed, left run time will also change accordingly.

When product works in Max mode and battery power drops below 20%, to extend product run time, product will automatically switch from Max to Eco mode. After battery is charged to higher than 20% power, product can work in Max mode. When the product is working in Auto mode, it will adjust working power basing on the dust content and the floor type it detects, in order to achieve higher cleaning efficiency. Under Auto mode, LED screen display Auto regardless how high the working power is.

The product is equipped with dust content sensor. On LED screen bottom there is a light strip to display the dust content. As dust content decreases from high to low, the red colour decreases and blue colour increases. When the strip is completely blue, the cleaning surface is clean. Cleanness of the cleaning surface can be visually displayed through LED screen.

Use of flexible metal tube

The flexible metal tube has two modes: vertical and bending. The vertical mode is equivalent to the normal metal tube. The bending mode can be used for cleaning under the sofa, table or bed, etc. When the bending mode is needed, press the release button and the metal tube can achieve 0-90°bending angle.

Use of electric floor head

Electric floor head is suitable to clean all kinds of floor like hard floor, tile and carpet etc. Product comes with an extra carpet brushroll can be replaced to the floor head to deep clean carpet.

Attention:During the operation of the electric floor head, if there is a large volume of foreign matter inhaled or too much fiber wound, or even a child in the play of the machine mistakenly put his hand into the nozzle, resulting in the brushroll abnormal stop, the electric floor head will stop working, in order to protect personal safety and brush motor.

Use of accessories

Flexible crevice tool: The crevice tool can be bent into angle with LED light in the head. Suitable for cleaning crevice, door, window corners and other narrow gap as well as hard to reach areas.

Upholstery tool: Suitable for cleaning closet, windowsill, sofa and table surface.

Soft brush: Suitable for cleaning easy to scratch furniture like bookshelf, handicraft etc.

Stretch hose: Suitable for connecting with other tools to clean hard to reach areas.

Electric mattress head: Suitable for sofa and bed mattress. The brushroll beats out and then cleans the dust mite and allergen from deep sofa or bed.

Connector: Can be connected to other tools and bend to different angle to clean dust on top of high cabinets or dust on the roof.

Clean dust cup and filters

1. Press down the dust cup bottom cover to open dust cup bottom cover. Fig 1

2. Dump dust into trash can.Fig 2

Clean dust cup and filters

3. Hold dust cup lid and rotate anti-clockwise, remove cyclone assembly from dust cup for cleaning.Fig 3

4. Rotate cyclone anti-clockwise, disassemble cyclone to clean.Fig 4

Clean dust cup and filters

5. Hold HEPA lid and rotate anti-clockwise, remove HEPA assembly from top cover and then rotate HEPA lid to remove HPEA from the lid for cleaning.Fig 5

6. If HEPA needs wash, hold the HEPA and rotate clockwise, remove it from HEPA lid for washing. HEPA needs completely dry before
reuse.Fig 6

7. After cleaning, assemble the parts back in the opposite sequence of disassembly.

Clean brushroll

1. Press brushroll release button, hold brushroll cover and pull brushroll out along the arrow direction. Take out brushroll from floorhead for cleaning or replacement.

2. After cleaning or replacing brushroll, assemble it back in opposite sequence of disassembly.

Battery pack disassembly

Press the battery release button, pull battery pack out backward and place the battery in a plastic bag, then store it in a dry place.

Product storage

When the vacuum is long idled, remove the battery, pack the machine and store it in a cool and dry place, do not put in direct sunlight or humid environment.

1. When air path or HEPA filter is clogged or dust cup is full, there will HEPA cleaning reminding Icon on LED screen. If machine is working
in Max mode, it will change to Eco mode automatically until blockage is cleaned.

2. When brushroll is tangled by foreign objects, continue to use the product will activate brushroll blockage protection. LED screen will
display F0 and product will stop to work until brushroll is cleaned.

3. If the dust level light on screen is always red, dust sensor might be covered by dust, please clean the dust on the dust sensor which is located in the suction inlet of the handheld vacuum cleaner.

4. When there is electric components defect,which needs professional after service person for instruction or repairing, Screen will display the defect warning with error code of F0 to F9. Please contact after service of local agent and provide error code.