The LED screnn show battery power percentage during charging and left working minutes during working.

If product is not long idled, you can keep the charging stand plugged in sokcet. If it is to be long idled, please unplug the charging stand, remove battery from the product and store in dry and cool place.

JIMMY vacuum and washer is suitable for all sealed hard floors, including hardwood, tile, laminate, vinyl, marble and linoleum.

JIMMY vacuum and washer does floor washing and wiping at the same time, which leaves the floor as dry as possible after washing and wiping.It is very safe to be used on all  types of indoor sealed floors inlcuding sealed wood floor, tile, vinyl,laminate, linoleum, marble, and more.

1. When use it to clean carpet/rug, please press self cleaning button for 3 seconds to turn off auto water spray function first, the auto water spray sign on LED screen will be off.

2. The floorhead with clean water tank is only suitable for short hair carpet. For long hair carpet or deeper carpet cleaning, PW11 Pro Max you can use carpet brush, PW11, PW11 Pro, HW9 Pro Max, HW11 Pro you can order extra carpet brush for cleaning carpet.

The brushroll on the carpet brush has rubber strips, they are used to tap out dust from carpet. The rubber strips may leave marks on hard floor. It is not recommended to use carpet brush on hardfloor to avoid hurting hardfloor.

It can do vacuum only. If you want to vacuum without washing,  you can press self cleaning button for 3 seconds to turn off auto water spray function until auto water spray sign on LED screen is off.

JIMMY vacuum and washer PW11 series, HW11 series, HW9 Pro Max sprays water automatically to front brushroll. Only if there is much or tough messes on floor, you will need to press manual water spray button to spray more water to wash tough messes. HW9/HW9 Pro/HW10 Pro only have muanual water spray function.

There will be few water entering dust cup of the handheld vacuum when the product is layed flat to clean bed or safe underneath, it is normal if the water amount is few. If there is too much water entering dust cup, please send us video for checking.

We will recommend you to put in some cleaning solution to clean the brushroll better.Please add one cap of solution for one tank of clean water.

You cannot user handheld vacuum to pick up liquid, it will cause defect on PCB inside handheld vacuum cleaner.

It is recommended to use Carpet mode only when clean carpet and Auto or Floor mode on floor.When cleaning hard floor, if you want longest working time, we recommend Floor mode, if you want better cleaning efficiency then we recommend Auto mode as in this mode the vacuum power will adjust automatically basing on floor cleaness.

You can use carpet mode on floor. But becasue working power on carpet mode is big, working time will be reduced.

Floor mode working power is not big enough to efficiently clean carpet. It is recommended to use carpet mode to clean the carpet.

You can turn off or turn on voice by long pressing the voice button for over 3 seconds. But it is not recommned to turn off voice as it will remind you about how to use the product correctly.

The speak is located on the mainbody, not on the handheld vacuum cleaner.So when the product is used as.

JIMMY HW11 series, PW11 series and HW9 Pro Max has five language voice. You can press voice button to choose the language. Default language is English. HW9/HW9 Pro/HW10 Pro only have English voice reminding.

Yes, when machine is under charging status, you can turn on drying function by pressing mode button. HW9/HW9 Pro/HW10 Pro don't have this function.

Hot air drying temperature is about 60℃.

HW9/HW9 Pro/HW10 Pro don't have hot air function.

Yes you can wash the brushroll manually.

When product is under self cleaning, you can press on/off button or mode button to turn it off.

When product is under drying, if you think it is too noisy, you can press on/off button to enter into silent drying mode or press mode button to turn  offdrying.

Yes the product has HEPA filter.

PW11 series/HW11 series HEPA filter is located in handheld dust cup.

HW9 Pro Max HEPA filter is located inside dirty water tank lid.

Yes you can wash the HEPA filter. Please make sure it is dry before you use it again.

JIMMY vacuum and washer can only use with cleaning solution that is not corrosive, no bubble and alcohol free. It is recommended to use JIMMY cleaning solution to be safe and achieve the best cleaning effect.

Mixture ratio between cleaning solution and clean water is 1:50。

One bottle cap of solution for one clean water tank.

The brushroll need to be replaced once it's worn out or when its cleaning effect greatly drops. And the HEPA filter is needed to be replaced around 3 to 6 months or when it is worn out.

PW11 Pro Max has additional carpet brush, electric mattress head, crevice tool, upholstery brush.

PW11 Pro/HW11 Pro Max/HW11 Pro has additional  electric mattress head, crevice tool, upholstery brush.

PW11  has additional  crevice tool, upholstery brush.

You can order buy carpet brush,flexible hose and pet tool separately for different cleaning demands.

HW9/HW9 Pro don't have a detachable tool.

We recommend storing the vacuum in the charging dock or on the wall-mounted dock that comes with the vacuum. You can place the main body of the vacuum on any flat surface.

If not using the device for a long time, we suggest putting the battery in a cool and dry place.

Please ensure that the battery is fully charged before storage and charge the machine at least every three months to refresh the battery.

JV51,JV53 LITE, JV53, JV83:
You can charge with the battery on machine or take out battery from the machine and charge it separately.

JV71,JV63,JV65,JV85, JV85 Pro:
You can charge with the battery on machine with the charger in package.

Charging time is around 4 to 5 Hours, when indicator light turns from red to green it means charging completed.

Normally the battery need to be replaced after around 500 charging cycles, around three years if you charge it three times per week.

You can buy new battery from local distributor or in local on-line shop.

JV51, JV71, JV53 LITE, JV53:
The working time various basing on power mode and tools used.
With non-electric brush: about 45 mins in normal mode and 8 mins in strong mode.
With electric brush: about 35 mins in normal mode and 7 mins in strong mode.
JV63, JV83, JV85:
The working time various basing on power mode and tools used.
With non-electric brush: about 60 mins in normal mode, 30 mins in turbo mode and 11 mins in max mode.
With electric brush: about 40 mins in normal mode, 20 mins in turbo mode and 9 mins in max mode.
JV65, JV85 PRO:
The working time various basing on power mode and tools used.
With non-electric brush: about 70 mins in normal mode, 35 mins in turbo mode and 9 mins in max mode.
With electric brush: about 45 mins in normal mode, 25 mins in turbo mode and 8 mins in max mode.

Floorhead: Clean dust, hair, debris and dirt from hard floor, carpet, title etc.
Electric Mattress Head: Beat up and clean dust、dust mite and dust mite allergen from sofa and bed.
Carpet brushroll: Can be assemble to floorhead to do deep cleaning of carpet.
2-in-1 upholstery tool: Suitable to clean dust on closet, sofa,windowsill and table surface.
2-in-1 crevice tool: Suitable to clean crevices,corners and other narrow areas.
Soft brush: Suitable to clean easily scratched furniture,such as book shelf, artworks.
Stretch hose: to connect handheld vacuum cleaner and Accessories to clean hard to reach areas.
Connector: Can be connected to other tools and bend to different angle to clean dust on top of high cabinets or dust on the roof.

Yes,  JIMMY vacuum can pick up pet hair from hard floor, carpet or sofa. The JIMMY floorhead has a unique design that can separate the hair from brushroll to avoid hair entangling around brushroll. Which saves you a lot of trouble to clean the hair rewound around brushroll.

Yes, the JIMMY vacuum can be used to on tile.

Yes the JIMMY vacuum can be used on short carpet. It can pick up big debris, hair and dust from carpet.

No, the vacuum cannot be used to pick up liquid, it may caused blockage to filter. If liquid enters motor it may cause failure of motor.

You can use it as a hand vac OR with the tube. Both works great.

Yes, the vacuum comes with a wall mount for storing and charging the machine and also storing tools.

Dust cup can be emptied from bottom.

If you want to wash the dust cup or the cyclones, press the dust cup release button  and twist the dust cup to take it out to wash under water.

Use a coin to rotate the nozzle base release button, take out the brushroll gently. Clean the brushroll. If the brushroll is washed, please make sure it is completely dry before assembling it into nozzle.

Pull out the HEPA filter upwards, and gently tap it on trash can. After HEPA is cleaned put it back into dust cup.

The HEPA filter can be washed. Since frequent washing will reduce HEPA life, it is recommended that the HEPA filter is washed no more than once a month.

HEPA filter need to be changed after 3 to 6 months use basing on different using frequency and using environment.

The decreasing suction power is normally caused by blockage, please check and clean the dust cup, HEPA filter, brushroll, floorhead.

It is available for sale from local vacuum cleaner distributors or local on line shops.

When you feel that the suction power of the device is reduced or the use time is shortened, you should clean the filter. HEPA needs completely dry before reuse.

Please check whether the vacuum cleaner has enough power or please check whether the parts like metal tube, electric floorhead are assembled correctly to the vacuum cleaner.

Please turn off the machine for 5 to 10 minutes, or check whether dirt cup and cyclone systems needs cleaning.

If the floor head is overloaded (for example, working on a carpet, too much hair is entangled in the brush roller), it may cause the brush roller to stop working. Please turn off the machine for 5 to 10 minutes, or clean the brush roller.

If the dust cup is full of garbage, or the filter is clogged, or the air passage of the floor head is blocked, this may be caused. Please empty and clean the dust cup, clean or replace the filter, and clean the air passage of the floor head.

Please re-plug charger to machine and power socket.

It may be caused by the aging of the battery, please replace the battery.

The JIMMY Sirius HW10 battery pack is removable, you just need to buy another new battery from local store or on-line shops. Battery replacement is simple and easy without any tools needed.

In upright cleaning, JIMMY Sirius HW10 can work for 40 minutes in floor mode and 20 minutes in carpet mode. In handheld cleaning, JIMMY Sirius HW10 can work for 80 minutes in Eco mode and 30 minutes in Max mode.
If you need longer working time ,you can buy one extra battery to double working time.

Yes you can buy an extra battery as the JIMMY Sirius HW10 battery is removable. You can double using time with an extra battery.

Yes currently the battery can only be charged on machine.

The JIMMY Sirius HW10 is suitable for all sealed hard floors, including hardwood, tile, laminate, vinyl, marble and linoleum.

JIMMY Sirius HW10 has unique external spray outlet design makes water spray visible,it enables you to preciously control water spray volumn and position,you can spray water on desired spots, which leaves the floor dry washing.It is very safe to be used on all  types of indoor sealed floors inlcuding sealed wood floor, tile, vinyl,laminate, linoleum, marble, and more.

Yes you can use JIMMY Sirius HW10 to clean your furniture. The product includes a electric mattress head, a upholstery tool and a crevice tool, you can take off the handheld and connect it to different tools to clean bed, sofa, table, closet etc.

The product has excellent edge cleaning and corner cleaning performance.

It can do vacuum only. If you want to vacuum without washing, just do not press the water spray button.

This machine is not design to vacuum and wash hard floor and only vacuum carpet. Please do not use it to wash carpet.
Also please change to carpet brushroll before you clean your carpet as carpet brushroll can clean carpet more deeply.

Do not use carpet brushroll to wash either hard floor or carpet. It can only be used to vacuum hard floor or carpet.

After self washing, the charging base will blow airflow to dry the brushroll.

You do not need to hold the on/off button all the time. For the water spray button you need to press it to spray water and loose it to stop spraying.

We will recommend you to put in some cleaning solution to clean the brushroll better.

1. HW10 can clean furniture and HW8 Pro can't.
2. HW10 has longer working and and strong power than HW8 Pro.
3. HW10 has carpet brushroll to deep clean carpet and HW8 Pro does not.
4. HW10 has brushroll drying fuction and HW8 Pro does not.
5. HW10 has LCD screen and voice reminding, HW8 Pro has LED screen and no voice.

Except for vacuuming and washing floor, JIMMY Sirius HW10 handheld can be connected to electric mattress head, upholstery tool, crevice tool to clean bed, sofa, table and other furniture.It can meet your full house cleaning requirement. While other vacuum&washer can only vacuum and wash floor.
Sirius HW10 also contains a carpet brushroll to deep clean carpet. Brushroll can be automatically dried after self washing to avoid odor, which is a big problem for other floor washer.
JIMMY's unique water srpay control design makes floor dries instantly after washed with Sirius HW10. Always leave floor clean and dry.
HW10 also has longer working time and stronger suction power than other vacuum&washer in market.

It comes with one bottle of 480ml cleaning solution.

We do not recommend to use other cleaning solution. Some cleaning solution is not corrosive and contains alcohol, may damage the clean water tank.

You can buy JIMMY cleaning solution from local store or on-line shops.

Mixture ratio between cleaning solution and clean water is 1:50

The brushroll need to be replaced once it's worn out or cracked. And the HEPA filter is needed to be replaced around 6 months or when it is worn out.

JIMMY Sirius HW10 includes a electric mattress head, a upholstery tool and a crevice tool, you can take off the handheld and connect it to different tools to clean bed, sofa, table, closet etc.

You can buy brushroll from local store or on-line shops.

The JIMMY Sirius HW10 battery pack is removable, you just need to buy another new battery from local store or on-line shops. Battery replacement is simple and easy without any tools needed.

In upright cleaning, JIMMY Sirius HW10 can work for 40 minutes in floor mode and 20 minutes in carpet mode. In handheld cleaning, JIMMY Sirius HW10 can work for 80 minutes in Eco mode and 30 minutes in Max mode.
If you need longer working time ,you can buy one extra battery to double working time.

Yes you can buy an extra battery as the JIMMY Sirius HW10 battery is removable. You can double using time with an extra battery.

Yes currently the battery can only be charged on machine.

The JIMMY Sirius HW10 is suitable for all sealed hard floors, including hardwood, tile, laminate, vinyl, marble and linoleum.

JIMMY Sirius HW10 has unique external spray outlet design makes water spray visible,it enables you to preciously control water spray volumn and position,you can spray water on desired spots, which leaves the floor dry washing.It is very safe to be used on all  types of indoor sealed floors inlcuding sealed wood floor, tile, vinyl,laminate, linoleum, marble, and more

Yes you can use JIMMY Sirius HW10 to clean your furniture. The product includes a electric mattress head, a upholstery tool and a crevice tool, you can take off the handheld and connect it to different tools to clean bed, sofa, table, closet etc.

The product has excellent edge cleaning and corner cleaning performance.

It can do vacuum only. If you want to vacuum without washing, just do not press the water spray button.

This machine is not design to vacuum and wash hard floor and only vacuum carpet. Please do not use it to wash carpet.
Also please change to carpet brushroll before you clean your carpet as carpet brushroll can clean carpet more deeply.

Do not use carpet brushroll to wash either hard floor or carpet. It can only be used to vacuum hard floor or carpet.

After self washing, the charging base will blow airflow to dry the brushroll.

You do not need to hold the on/off button all the time. For the water spray button you need to press it to spray water and loose it to stop spraying.

We will recommend you to put in some cleaning solution to clean the brushroll better.

1. HW10 can clean furniture and HW8 Pro can't.
2. HW10 has longer working and and strong power than HW8 Pro.
3. HW10 has carpet brushroll to deep clean carpet and HW8 Pro does not.
4. HW10 has brushroll drying fuction and HW8 Pro does not.
5. HW10 has LCD screen and voice reminding, HW8 Pro has LED screen and no voice.

Except for vacuuming and washing floor, JIMMY Sirius HW10 handheld can be connected to electric mattress head, upholstery tool, crevice tool to clean bed, sofa, table and other furniture.It can meet your full house cleaning requirement. While other vacuum&washer can only vacuum and wash floor.
Sirius HW10 also contains a carpet brushroll to deep clean carpet. Brushroll can be automatically dried after self washing to avoid odor, which is a big problem for other floor washer.
JIMMY's unique water srpay control design makes floor dries instantly after washed with Sirius HW10. Always leave floor clean and dry.
HW10 also has longer working time and stronger suction power than other vacuum&washer in market.

It comes with one bottle of 480ml cleaning solution.

We do not recommend to use other cleaning solution. Some cleaning solution is not corrosive and contains alcohol, may damage the clean water tank.

You can buy JIMMY cleaning solution from local store or on-line shops.

Mixture ratio between cleaning solution and clean water is 1:50

The brushroll need to be replaced once it's worn out or cracked. And the HEPA filter is needed to be replaced around 6 months or when it is worn out.

JIMMY Sirius HW10 includes a electric mattress head, a upholstery tool and a crevice tool, you can take off the handheld and connect it to different tools to clean bed, sofa, table, closet etc.

You can buy brushroll from local store or on-line shops.

The JIMMY Sirius HW10 battery pack is removable, you just need to buy another new battery from local store or on-line shops. Battery replacement is simple and easy without any tools needed.

"In upright cleaning, JIMMY Sirius HW10 can work for 40 minutes in floor mode and 20 minutes in carpet mode. In handheld cleaning, JIMMY Sirius HW10 can work for 80 minutes in Eco mode and 30 minutes in Max mode.
If you need longer working time ,you can buy one extra battery to double working time."

Yes you can buy an extra battery as the JIMMY Sirius HW10 battery is removable. You can double using time with an extra battery.

Yes currently the battery can only be charged on machine.

The JIMMY Sirius HW10 is suitable for all sealed hard floors, including hardwood, tile, laminate, vinyl, marble and linoleum.

JIMMY Sirius HW10 has unique external spray outlet design makes water spray visible,it enables you to preciously control water spray volumn and position,you can spray water on desired spots, which leaves the floor dry washing.It is very safe to be used on all  types of indoor sealed floors inlcuding sealed wood floor, tile, vinyl,laminate, linoleum, marble, and more

Yes you can use JIMMY Sirius HW10 to clean your furniture. The product includes a electric mattress head, a upholstery tool and a crevice tool, you can take off the handheld and connect it to different tools to clean bed, sofa, table, closet etc.

The product has excellent edge cleaning and corner cleaning performance.

It can do vacuum only. If you want to vacuum without washing, just do not press the water spray button.

"This machine is not design to vacuum and wash hard floor and only vacuum carpet. Please do not use it to wash carpet.
Also please change to carpet brushroll before you clean your carpet as carpet brushroll can clean carpet more deeply."

Do not use carpet brushroll to wash either hard floor or carpet. It can only be used to vacuum hard floor or carpet.

After self washing, the charging base will blow airflow to dry the brushroll.

You do not need to hold the on/off button all the time. For the water spray button you need to press it to spray water and loose it to stop spraying.

We will recommend you to put in some cleaning solution to clean the brushroll better.

1. HW10 can clean furniture and HW8 Pro can't.
2. HW10 has longer working and and strong power than HW8 Pro.
3. HW10 has carpet brushroll to deep clean carpet and HW8 Pro does not.
4. HW10 has brushroll drying fuction and HW8 Pro does not.
5. HW10 has LCD screen and voice reminding, HW8 Pro has LED screen and no voice.

Except for vacuuming and washing floor, JIMMY Sirius HW10 handheld can be connected to electric mattress head, upholstery tool, crevice tool to clean bed, sofa, table and other furniture.It can meet your full house cleaning requirement. While other vacuum&washer can only vacuum and wash floor.
Sirius HW10 also contains a carpet brushroll to deep clean carpet. Brushroll can be automatically dried after self washing to avoid odor, which is a big problem for other floor washer.
JIMMY's unique water srpay control design makes floor dries instantly after washed with Sirius HW10. Always leave floor clean and dry.
HW10 also has longer working time and stronger suction power than other vacuum&washer in market.

It comes with one bottle of 480ml cleaning solution.

We do not recommend to use other cleaning solution. Some cleaning solution is not corrosive and contains alcohol, may damage the clean water tank.

You can buy JIMMY cleaning solution from local store or on-line shops.

Mixture ratio between cleaning solution and clean water is 1:50

The brushroll need to be replaced once it's worn out or cracked. And the HEPA filter is needed to be replaced around 6 months or when it is worn out.

JIMMY Sirius HW10 includes a electric mattress head, a upholstery tool and a crevice tool, you can take off the handheld and connect it to different tools to clean bed, sofa, table, closet etc.

You can buy brushroll from local store or on-line shops.

JIMMY, is the brand under Kingclean Electric Co., Ltd, which dedicates in creating high quality healthy life for global user. As one of the world’s biggest vacuum cleaner manufacturer, Kingclean has been focusing in technology innovation for 26 years and provides excellent products to global users through continuous innovation. Since 2004, Kingclean vacuum cleaner  sales volume has continuously been far ahead for 16 years. Up to now, Kingclean has sold over 160 Million pieces vacuum cleaners to over 100 countries and regions globally.

Kingclean global R&D center has over 700 R&D engineers, develops over 100 new product yearly, and owns over 1200 patents. The company owns 4 industrial campus with 23 manufacturing factories, producing 18 Million pieces small home appliances like vacuum cleaners every year.