Household Appliances-KingClean Electric Co., Ltd.

AF3 trouble shooting

Before sending the product to repair, please check below points first

Trouble	Trouble	Trouble
Machine cannot turn on	● Not plugged to power socket.	● Insert plug into power socket.
	● Not press start/cancel button.	● Press start/cancel button to start working.
	● Air frying pot not assembled in place.	● Assemble air frying pot in place.
	● PCB damage.	● Contact after service to repair.
Ingredients not fully cooked	● Ingredients not fully cooked	● Put less amount of ingredients.
	● Cooking time too short.	● Increase cooking time.
	● Cooking temperature too low.	● Increase temperature setting.
	● Air frying pot not installed in place, air leakage causes temperature too low.	● Inspect whether air frying pot is assemble in place without slant.
	● Grilling pan not assembled in place and too far away from heater, causes grilling pan temperature too low.	● Inspect whether grilling pan assembled in place with slant and bending.
White smoke from the product	● Product is cooking ingredients with rich oil.	● When cooking rich oil ingredients, the oil will produce white smoke, and the fryer may be hotter than normal, which will not affect the final effect of the cooking.
White smoke from the product	● There is still oil residue from the last use on the crisper bracket or frying pot.	● Make sure crisper bracket and frying pot are correctly cleaned after each use.
Display screen shows E1	● NTC open circuit or short circuit.	● Contact after service for repairing.

JF41 troubleshooting

Please check the following points before entrusting the maintenance department.

Symptoms	Possible Causes	Solutions
Press the " " ""utton and the fan won't work	● Adapter not properly plugged into socket ● Adapter power cord plug not securely plugged into host interface	● Plug the adapter into the socket correctly ● The adapter will make a sound when it is properly connected to the host



Fan running noise is too high	● The fan blade knob is loose ● Fan head and front cover are not installed correctly	● Tighten the fan knob ● Firmly install fan head and front cover




The fan runs but the wind is weaker	● Check the fan mode settings ● The fan blades and the front & rear cover are coated with dust	● It is normal for the wind force of this product to change under the mode other than constant wind mode ● Dust will reduce the efficiency of the wind supply, regular maintenance is recommended



The fan stops automatically	● The timer was set and time is up	● Please reset the timer

Unable to operate remote controller	● Aging of remote controller battery ● The battery positive and negative poles of the remote controller are wrongly placed ● The distance exceeds maximum remote controller distance. ● The remote controller is wrongly matched	● Replace the battery ● Confirm battery positive and negative electrode ● Must be in the range of remote controller ● Refer to "use of remote controller" for matching

GT306 troubleshooting

Please check the following issues before sending to designated maintenance departments:

Symptoms	Possible Causes	Solutions
No Steam flow, indicator light is off	● Whether power supply is connected	● Connect the power supply
	● Whether the switch is damaged	● Ask a professional for maintenance
	● Whether thermal fuse is damaged	● Ask a professional for maintenance
No steam flow, but indicator light is on	● Steam generator burnt out	● Ask a professional for maintenance
Steam nozzle leaks	● Whether steam nozzle is broken	● Replace the steam nozzle
Steam nozzle leaks	● Use the steam nozzle horizontally	● Please use the steam nozzle up and down vertically
The connection of steam hose leaks	● Whether the sealing ring is aging	● Replace the sealing ring
	● Whether the sealing ring is aging	● Replace the sealing ring
	● Connection looseness	● Tightten connection of steam hose
Overflow of water tank	● Water tank is broken	● Replace water tank
Water tank deforms	● Whether hot water added
Water tank deforms	● Whether other chemicals added
Steam flow is too small	● Whether the pipe is blocked with scale	● Remove scale with professional detergent
	● Whether the voltage is too low	● Use the power supply with a voltage regulator
	● Switch damage or heater damage	● Ask a professional for maintenance
Noise in steam hose	● Whether the steam hose is bent	● Extend the steam hose and lift the steam nozzle
Noise in steam hose	● Steam nozzle is below the horizontal line during use	● Extend the steam hose and lift the steam nozzle
yellow substance in the water tank	● The heater generates scale	● Clean the scale according to chapter “Cleaning and Maintenance”

B53 troubleshooting

Please check the following issues before sending to designated repair offices.

Symptoms	Possible Causes	Solutions
Machine doesn’t work and display panel is off	● Not connected to the power supply ● Blending jar is not installed correctly	● Connect to the power supply ● Remove the blending jar and install it onto the main machine again

Blade doesn’t rotate	● Knob button has not been pressed after the function was selected ● It’s normal when machine is used for the first time	● Press the function selection knob button ● It will eliminate after several times of use. If not, please contact the after-sale department for help

Smells weird when working	● Machine overload	● Please check the processing quantity of ingredients and processing time according to the manual ● Check whether the voltage is the allowable voltage of the machine(220V-240V)


Abnormal noise occurs during working	● Blending jar or stable pad is not installed in position ● Foreign objects in blending jar	● Turn off the machine and check whether the jar and stable pad is in position ● Turn off the machine, check if there’s foreign objects in blending jar

Notes:If any other failures occurred, which need professional tools, in order to avoid danger, the machine must be repaired or replaced by manufacturer, other maintenance offices or professionals from similar offices.

JW31 troubleshooting

Symptom	Possible cause	Solution
ECO light blinks	● Battery pack is empty	● Recharge the battery pack
Machine does not start	● Battery pack is empty	● Recharge the battery pack
Machine stops automatically	● Machine temperature is too high	● Turn off machine and wait until the machine is cooled down to turn it on.
Machine sprays little water	● Filter is blocked	● Clean hose filter and hose adaptor filter.
	● Hose is tangled	● Replace hose or straighten out the hose
	● Too much impurities in water	● Change to clean water
Machine does not draw any water	● Hose adapter looses	● Tighten the hose adapter
	● Hose is not well connected to the machine	● Tighten the hose adapter securely
	● Hose filter is not completely inserted into water.	● Insert hose filter into water completely.
Machine takes long time to draw water	● Machine is in ECO mode	● Switch to MAX mode
Multi-spray nozzle connector leaking water	● Multi-spray nozzle looses	● Insert multi-spray nozzle to the end and rotate it to fix.
Multi-spray nozzle leaking water	● Multi-spray nozzle is not rotated to right position	● Rotate the multi-spray nozzle until the water shape mark is align with arrow.
Battery pack cannot charge	● Battery pack in not inserted in charging connector completely	● Re-install battery pack into charge connector.
		● Re-install battery pack into charge connector.
	● Charge is not plugged on	● Make sure charged is plugged on and the indicator on charger is on.

AP36 troubleshooting

Please check the following trouble points before go to the maintenance department.

Problems	Possible Reasons	Solution
Power Failure	● No power on socket ● Power cord plug is not firmly inserted	● Check power ● Insert the power cord plug

No air blows out	● Something are blocking the air inlet or air outlet ● Motor not working	● Move machine or remove foreign objects or check plastic bag of filter whether is removed ● Contact with local distributor

Bad smell from the air outlet	● Temporarily generates a lot of odor(Many people smoke etc) ● Long time no replacing the filter(Different use environment cause different filter life, filter may need to be dried or replaced within a few months or even weeks)	● The odor gradually disappears after turn on machine for a while ● Place the filter in a sunny or well-ventilated place for about 2-3 hours to evaporate water.( Do not put it in the sun to expose in case of deform the filter to affect the performance of the machine) ● Replace the filter


All indicator lights are off, machine automatically enter sleep mode when there is a light in the room	● The surrounding light is weak, which may affect the light sensor and cause the machine to enter sleep mode	● Moving the machine to a brighter place
Machine cannot enter sleep mode when the light is turned off	● Obvious light source outdoors ● Shooting into the room through doors and windows prevents the machine entering sleep mode	● Prevent light sources entering, such as closing doors and windows, drawing curtains, etc.

Air quality display always shows red does not change colour	● Infrared dust sensor air outlet and lens are dirty	● Clean the upper and lower air outlets and lens with cotton swabs
Poor cleaning effect	● In an unventilated place, or there are obstacles near the machine ● Multifunctional composite filter has not been replaced for a long time	● Place the machine in a ventilated position and remove obstacles ● Replace multifunctional composite filter

Note:If fault remains after adopting the following solutions, contact after sale service or local distributor immediately.

B32 troubleshooting

Please check the following issues before sending to designated repair offices.

Symptoms	Possible Causes	Solutions
The blender doesn’t work	● Not connected to the power supply ● The blender is equipped with protection function. If the jar is not properly installed on the main machine, the blender will not work	● Plug the power into a suitable socket ● Installed the blending jar into position


Ingredients cannot be stirred or the rotation is not stable	● Food dices are too big ● Not adding liquid before processing or not adding enough liquid ● Too much solid food	● Cut the food materials into even small pieces ● At least 200mL of liquid should be added ● Reduce the proportion of solid foods


Smells weird	● It runs too long time ● Too many ingredients in the blending jar	● Don’t let the machine run too long time ● Pay attention to the appropriate proportion of feeding

Crushing effect is not good	● Too little liquid or water is added ● Too much solid food is added ● Too much food to be stirred	● At least 200mL of liquid should be added ● Reduce the proportion of solid food ● Stir food no more than 900mL



There is an outflow of fluid during the operation	● Blade assembly is not tightened ● The gasket ring of blade is not installed in position ● There’s liquid outside the jar ● The lid’s gasket ring is not installed in position	● Install the blade assembly into position ● Install the gasket ring into position ● Dry the outside of the blending jar ● Install the gasket ring into position

If any other failures occurred, which need professional tools, in order to avoid danger, the machine must be repaired or replaced by manufacturer, other maintenance offices or professionals from similar offices.

VW302 troubleshooting

Problem	Possible Cause	Corrective Action
Machine will not switch on	● Battery discharged ● Battery too hot/cold ● Wiping head not assembled	● Recharge battery ● Allow to cool/warm ● Assemble wiping head


Restricted or no vacuum	● Cleaning head blocked ● Drain plug loose or damage ● Water tank exceeds max line	● Unblock cleaning head ● Reinstall or Replace drain plug ● Drain water tank




Machine turns itself off	● Battery too hot/cold ● Cleaning head blocked	● Allow to cool/warm ● Unblock cleaning head

Water leaks from machine	● Drain plug loose or damage ● Water tank exceeds max line ● Wiping head blocked or not assembled	● Reinstall or Replace drain plug ● Drain water tank ● Clean wiping head


Battery will not charge	● Charger not connected correctly ● Battery too hot/cold ● Used charger with incorrect spec	● Check charger and USB cable connections ● Allow to cool/warm ● Use charger with 5V output voltage


Streaking on windows	● Squeegee damaged ● Too much force applied ● Too little force applied	● Replace squeegee (accessory) ● Apply reduced force ● Apply more force

T6 troubleshooting

Please check the following issues before sending to designated repair agent.

Problem	Possible Causes	Solutions
Vibration weakness	● Low battery power	● Recharge
Stop running shortly after turning on the power	● Low battery power	● Recharge
The toothbrush cannot be started by pressing the On/Off button	● Low battery power	● Recharge
	● The On/Off is not pressed in place	● Press the On/Off in place
The charging status indicator does not light up	● Just bought the toothbrush or not use it for a long time	● When charge for the first time, the toothbrush indicator light may neither flash nor stay on for a few minutes, but it can still light up if you continue to charge. If the indicator light continues to flash after a long period of time, please consult the local sales where you purchased the machine or contact an authorized repair center for repair
The toothbrush can only be used for a few minutes even after charging	● Insufficient charging time	● Please charge according to the charging time in the product introduction
	● Battery life has expired	● Please consult the local sales where you purchased the product or contact an authorized repair center for repair
	● Not used or charged for a long time, need to be activated	● Recharge
Vibration suddenly weakens during use	● Press the toothbrush too hard on the teeth when brushing	● Press the toothbrush gently against the teeth when brushing
The toothbrush does not work, and the battery indicator does not flash after the On/Off button is operated	● Battery life has expired (approximately three years)	● Please consult the local sales where you purchased the product or contact an authorized repair center for repair