-
AF3 trouble shooting
Before sending the product to repair, please check below points first
Trouble Trouble Trouble Machine cannot turn on ● Not plugged to power socket. ● Insert plug into power socket. ● Not press start/cancel button. ● Press start/cancel button to start working. ● Air frying pot not assembled in place. ● Assemble air frying pot in place. ● PCB damage. ● Contact after service to repair. Ingredients not fully cooked ● Ingredients not fully cooked ● Put less amount of ingredients. ● Cooking time too short. ● Increase cooking time. ● Cooking temperature too low. ● Increase temperature setting. ● Air frying pot not installed in place, air leakage causes temperature too low. ● Inspect whether air frying pot is assemble in place without slant. ● Grilling pan not assembled in place and too far away from heater, causes grilling pan temperature too low. ● Inspect whether grilling pan assembled in place with slant and bending. White smoke from the product ● Product is cooking ingredients with rich oil. ● When cooking rich oil ingredients, the oil will produce white smoke, and the fryer may be hotter than normal, which will not affect the final effect of the cooking. ● There is still oil residue from the last use on the crisper bracket or frying pot. ● Make sure crisper bracket and frying pot are correctly cleaned after each use. Display screen shows E1 ● NTC open circuit or short circuit. ● Contact after service for repairing. -
JF41 troubleshooting
Please check the following points before entrusting the maintenance department.
Symptoms Possible Causes Solutions Press the " " ""utton and the fan won't work
● Adapter not properly plugged into socket
● Adapter power cord plug not securely plugged into host interface● Plug the adapter into the socket correctly
● The adapter will make a sound when it is properly connected to the hostFan running noise is too high ● The fan blade knob is loose
● Fan head and front cover are not installed correctly● Tighten the fan knob
● Firmly install fan head and front coverThe fan runs but the wind is weaker ● Check the fan mode settings
● The fan blades and the front & rear cover are coated with dust● It is normal for the wind force of this product to change under the mode other than constant wind mode
● Dust will reduce the efficiency of the wind supply, regular maintenance is recommendedThe fan stops automatically ● The timer was set and time is up ● Please reset the timer Unable to operate remote controller ● Aging of remote controller battery
● The battery positive and negative poles of the remote controller are wrongly placed
● The distance exceeds maximum remote controller distance.
● The remote controller is wrongly matched● Replace the battery
● Confirm battery positive and negative electrode
● Must be in the range of remote controller
● Refer to "use of remote controller" for matching -
GT306 troubleshooting
Please check the following issues before sending to designated maintenance departments:
Symptoms Possible Causes Solutions No Steam flow, indicator light is off ● Whether power supply is connected ● Connect the power supply ● Whether the switch is damaged ● Ask a professional for maintenance ● Whether thermal fuse is damaged No steam flow, but indicator light is on ● Steam generator burnt out ● Ask a professional for maintenance Steam nozzle leaks ● Whether steam nozzle is broken ● Replace the steam nozzle ● Use the steam nozzle horizontally ● Please use the steam nozzle up and down vertically The connection of steam hose leaks ● Whether the sealing ring is aging ● Replace the sealing ring ● Connection looseness ● Tightten connection of steam hose Overflow of water tank ● Water tank is broken ● Replace water tank Water tank deforms ● Whether hot water added ● Whether other chemicals added Steam flow is too small ● Whether the pipe is blocked with scale ● Remove scale with professional detergent ● Whether the voltage is too low ● Use the power supply with a voltage regulator ● Switch damage or heater damage ● Ask a professional for maintenance Noise in steam hose ● Whether the steam hose is bent ● Extend the steam hose and lift the steam nozzle ● Steam nozzle is below the horizontal line during use yellow substance in the water tank ● The heater generates scale ● Clean the scale according to chapter “Cleaning and Maintenance” -
B53 troubleshooting
Please check the following issues before sending to designated repair offices.
Symptoms Possible Causes Solutions Machine doesn’t work and display panel is off ● Not connected to the power supply
● Blending jar is not installed correctly● Connect to the power supply
● Remove the blending jar and install it onto the main machine againBlade doesn’t rotate ● Knob button has not been pressed after the function was selected
● It’s normal when machine is used for the first time● Press the function selection knob button
● It will eliminate after several times of use. If not, please contact the after-sale department for helpSmells weird when working ● Machine overload ● Please check the processing quantity of ingredients and processing time according to the manual
● Check whether the voltage is the allowable voltage of the machine(220V-240V)Abnormal noise occurs during working ● Blending jar or stable pad is not installed in position
● Foreign objects in blending jar● Turn off the machine and check whether the jar and stable pad is in position
● Turn off the machine, check if there’s foreign objects in blending jarNotes:If any other failures occurred, which need professional tools, in order to avoid danger, the machine must be repaired or replaced by manufacturer, other maintenance offices or professionals from similar offices.
-
VW302 troubleshooting
Problem Possible Cause Corrective Action Machine will not switch on ● Battery discharged
● Battery too hot/cold
● Wiping head not assembled● Recharge battery
● Allow to cool/warm
● Assemble wiping headRestricted or no vacuum ● Cleaning head blocked
● Drain plug loose or damage
● Water tank exceeds max line● Unblock cleaning head
● Reinstall or Replace drain plug
● Drain water tankMachine turns itself off ● Battery too hot/cold
● Cleaning head blocked● Allow to cool/warm
● Unblock cleaning headWater leaks from machine ● Drain plug loose or damage
● Water tank exceeds max line
● Wiping head blocked or not assembled● Reinstall or Replace drain plug
● Drain water tank
● Clean wiping headBattery will not charge ● Charger not connected correctly
● Battery too hot/cold
● Used charger with incorrect spec● Check charger and USB cable connections
● Allow to cool/warm
● Use charger with 5V output voltageStreaking on windows ● Squeegee damaged
● Too much force applied
● Too little force applied● Replace squeegee (accessory)
● Apply reduced force
● Apply more force