Hair Dryer-KingClean Electric Co., Ltd.

Before consulting the maintenance department, please check the following points.

Problem	Possible cause	Solution
Machine cannot turn on	● Power cord plug is not plugged in tightly	● Check that the power cord plug is tightly inserted
Machine cannot turn on	● No power at the power socket	● Check or change power socket
The machine turns off automatically	● The temperature of the machine is too high that it activates the overheating protection	● Switch off and pull out the power plug, cool for a few minutes before using again
The machine turns off automatically	● The air inlet is blocked by obstacles (e.g. lint, hair, etc.), which result in high temperatures, thus automatic overheating protection is activated	● Switch off and pull out the power plug, clear and remove obstacles from the air inlet, cool for a few minutes before using again
The machine has low airflow	● The air inlet is blocked by obstacles. (e.g. lint, hair, etc.)	● Clear and remove the obstacles from the air inlet. If there are other faults, they must be replaced at the designated service point as special tools are required

Please check the following points before contacting the after sale service

Problems	Possible Reasons	Solution
The motor is not working	● Not plugged in tightly	● Check whether power cord plugged in tightly.
	● No power on the socket.	● Check the socket.
	● The on/off button is not pushed to proper position.	● Push on/off button to proper position.
Device does not work after turned on	● The on/off button has been pushed too frequently, machine protection has been activated.	● Turn off machine, wait for 2-3 seconds, then turn on again.
Device power off suddenly	● Overheating protection system started.	● Switch off and unplug the power cord, use it after it cool down for few minutes.
Device power off suddenly	● The air inlet was blocked by fluffy, hair, etc, which lead to overheating protection system.	● Switch off and unplug the power cord, use it after cool down for few minutes.
Air volume is small	● The inlet was blocked by fluffy, hair, etc.	● Clean air outlet.

If fault remains after adopting the above solutions, contact after sale service or local distributor immediately.

Please check the following points before contacting the after sale service

Problems	Possible Reasons	Solution
The motor is not working	● Not plugged in tightly	● Check whether power cord plugged in tightly
	● No power on the socket	● Check the socket
	● The on/off button is not pushed to proper position	● Push on/off button to proper position
Device does not work after turned on	● The on/off button has been pushed too frequently, machine protection has been activated	● Turn off machine, wait for 2-3 seconds, then turn on again
Device power off suddenly	● Overheating protection system started	● Switch off and unplug the power cord, use it after it cool down for few minutes
Device power off suddenly	● The air inlet was blocked by fluffy, hair, etc, which lead to overheating protection system	● Switch off and unplug the power cord, use it after cool down for few minutes
Air volume is small	● The inlet was blocked by fluffy, hair, etc	● Clean air outlet

If fault remains after adopting the above solutions, contact after sale service or local distributor immediately.

Please check the following issues before sending to designated maintenance departments:

Symptoms	Possible Causes	Solutions
The motor is not working.	● Not plug in tightly.	● Check whether it plug in tightly.
	● No power on the socket.	● Check the socket.
	● The Switch On button is not in proper position.	● Switch on to the proper position.
Press on, not working.	● The button has been pressed too quickly, machine protection has been started.	● Press “off”, wait 2-3 seconds, then start again.
Power off suddenly	● Overheating protection system started.	● Switch off and unplug the power line, reuse it after it cool down for a minutes.
Power off suddenly	● The in inlet was blocked by fluffy, hair,etc, which lead to overheating protection system.	● Switch off and unplug the power line, reuse it after cool down for a minutes.
Air volume is small.	● The inlet was blocked by fluffy, hair, etc.	● Clean outlet.

Please check the following issues before sending to designated repair offices.

Failure	Possible Causes	Solutions
The motor is not working	● Not plug in tightly.	● Check if the power cord plug is tight.
	● No power on the socket.	● Check power socket.
	● The switch buttons are not pressed in place.	● Press the switch button in the right place.
Power off suddenly	● Hair dryer temperature is too high and activated overheating protection.	● Switch off and unplug the power cord, reuse it after it cool down for a minutes.
Power off suddenly	● The air inlet is blocked by obstacles (such as fluff, hair, etc.), and activated overheating protection system.	● Switch off and unplug the power cord. Remove the foreign objects in air inlet. Reuse it after it cool down for a minutes.
Air volume is small	● The air inlet is blocked by obstacles (such as fluff, hair, etc.)	● Clean air inlet.