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HF9 Troubleshooting
Before consulting the maintenance department, please check the following points.
Problem Possible cause Solution Machine cannot turn on ● Power cord plug is not plugged in tightly ● Check that the power cord plug is tightly inserted ● No power at the power socket ● Check or change power socket The machine turns off automatically ● The temperature of the machine is too high that it activates the overheating protection ● Switch off and pull out the power plug, cool for a few minutes before using again ● The air inlet is blocked by obstacles (e.g. lint, hair, etc.), which result in high temperatures, thus automatic overheating protection is activated ● Switch off and pull out the power plug, clear and remove obstacles from the air inlet, cool for a few minutes before using again The machine has low airflow ● The air inlet is blocked by obstacles. (e.g. lint, hair, etc.) ● Clear and remove the obstacles from the air inlet. If there are other faults, they must be replaced at the designated service point as special tools are required -
F8 Troubleshooting
Please check the following points before contacting the after sale service
Problems Possible Reasons Solution The motor is not working ● Not plugged in tightly ● Check whether power cord plugged in tightly. ● No power on the socket. ● Check the socket. ● The on/off button is not pushed to proper position. ● Push on/off button to proper position. Device does not work after turned on ● The on/off button has been pushed too frequently, machine protection has been activated. ● Turn off machine, wait for 2-3 seconds, then turn on again. Device power off suddenly ● Overheating protection system started. ● Switch off and unplug the power cord, use it after it cool down for few minutes. ● The air inlet was blocked by fluffy, hair, etc, which lead to overheating protection system. ● Switch off and unplug the power cord, use it after cool down for few minutes. Air volume is small ● The inlet was blocked by fluffy, hair, etc. ● Clean air outlet. If fault remains after adopting the above solutions, contact after sale service or local distributor immediately.
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F7 Troubleshooting
Please check the following points before contacting the after sale service
Problems Possible Reasons Solution The motor is not working ● Not plugged in tightly ● Check whether power cord plugged in tightly ● No power on the socket ● Check the socket ● The on/off button is not pushed to proper position ● Push on/off button to proper position Device does not work after turned on ● The on/off button has been pushed too frequently, machine protection has been activated ● Turn off machine, wait for 2-3 seconds, then turn on again Device power off suddenly ● Overheating protection system started ● Switch off and unplug the power cord, use it after it cool down for few minutes ● The air inlet was blocked by fluffy, hair, etc, which lead to overheating protection system ● Switch off and unplug the power cord, use it after cool down for few minutes Air volume is small ● The inlet was blocked by fluffy, hair, etc ● Clean air outlet If fault remains after adopting the above solutions, contact after sale service or local distributor immediately.
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F6 Troubleshooting
Please check the following issues before sending to designated maintenance departments:
Symptoms Possible Causes Solutions The motor is not working. ● Not plug in tightly. ● Check whether it plug in tightly. ● No power on the socket. ● Check the socket. ● The Switch On button is not in proper position. ● Switch on to the proper position. Press on, not working. ● The button has been pressed too quickly, machine protection has been started. ● Press “off”, wait 2-3 seconds, then start again. Power off suddenly ● Overheating protection system started. ● Switch off and unplug the power line, reuse it after it cool down for a minutes. ● The in inlet was blocked by fluffy, hair,etc, which lead to overheating protection system. ● Switch off and unplug the power line, reuse it after cool down for a minutes. Air volume is small. ● The inlet was blocked by fluffy, hair, etc. ● Clean outlet. -
F2 Troubleshooting
Please check the following issues before sending to designated repair offices.
Failure Possible Causes Solutions The motor is not working ● Not plug in tightly. ● Check if the power cord plug is tight. ● No power on the socket. ● Check power socket. ● The switch buttons are not pressed in place. ● Press the switch button in the right place. Power off suddenly ● Hair dryer temperature is too high and activated overheating protection. ● Switch off and unplug the power cord, reuse it after it cool down for a minutes. ● The air inlet is blocked by obstacles (such as fluff, hair, etc.), and activated overheating protection system. ● Switch off and unplug the power cord. Remove the foreign objects in air inlet. Reuse it after it cool down for a minutes. Air volume is small ● The air inlet is blocked by obstacles (such as fluff, hair, etc.) ● Clean air inlet. If there are other failures, special tools are needed, so they must be replaced at the designated repair places.