-
SF8 troubleshooting
Please check the following points before contacting the after sale service.
Problem Possible Cause Solution Brushroll does not work ●Battery has no power ●Charge the machine ●Brushroll is pressed by heavy objects or tangled with excessive hair. ●Remove heavy objects and clean brushroll ● Motor failure ● Replace motor No water spray out ● Clean water tank empty ● Refill clean water tank ● Object blockage ● Clean the dirty nozzle, clean the dirty water tank Full indicator lights up ● Dirty water tank full or too dirty ● Empty the dirty water and clean dirty water tank Empty indicator lights up ● Clean water tank empty ● Fill clean water tank Display battery power light turns red ● Lower battery power ● Charge the machine Attention:If the above troubleshooting guide fails to provide a solution, please contact after service or local distributor for support.
-
F6 troubleshooting
Please check the following issues before sending to designated maintenance departments:
Symptoms Possible Causes Solutions The motor is not working. ● Not plug in tightly. ● Check whether it plug in tightly. ● No power on the socket. ● Check the socket. ● The Switch On button is not in proper position. ● Switch on to the proper position. Press on, not working. ● The button has been pressed too quickly, machine protection has been started. ● Press “off”, wait 2-3 seconds, then start again. Power off suddenly ● Overheating protection system started. ● Switch off and unplug the power line, reuse it after it cool down for a minutes. ● The in inlet was blocked by fluffy, hair,etc, which lead to overheating protection system. ● Switch off and unplug the power line, reuse it after cool down for a minutes. Air volume is small. ● The inlet was blocked by fluffy, hair, etc. ● Clean outlet. -
F2 - Troubleshooting
Please check the following issues before sending to designated repair offices.
Failure Possible Causes Solutions The motor is not working ● Not plug in tightly. ● Check if the power cord plug is tight. ● No power on the socket. ● Check power socket. ● The switch buttons are not pressed in place. ● Press the switch button in the right place. Power off suddenly ● Hair dryer temperature is too high and activated overheating protection. ● Switch off and unplug the power cord, reuse it after it cool down for a minutes. ● The air inlet is blocked by obstacles (such as fluff, hair, etc.), and activated overheating protection system. ● Switch off and unplug the power cord. Remove the foreign objects in air inlet. Reuse it after it cool down for a minutes. Air volume is small ● The air inlet is blocked by obstacles (such as fluff, hair, etc.) ● Clean air inlet. If there are other failures, special tools are needed, so they must be replaced at the designated repair places.